Vision & Mission
We strive to have a positive social impact and instill ethical behavior throughout every aspect of our business operations, markets, and value chain. We achieve this through encouraging moral, open, and accessible policies and practices among all of our business associates and suppliers as well as inside our own organization. It’s crucial that we add value that goes beyond how our medicines affect patients. Integrity, honesty, and fair treatment are key components of everything we do to foster confidence.
i) Policies:
Employees at MDL have collaborated since the company's inception to advance patient care by creating ground-breaking treatments to combat fatal diseases. MDL's dedication to the highest ethical and moral principles of corporate conduct is essential to accomplishing this purpose. MDL is committed to upholding these standards because doing so safeguards public health, the company, its employees, and its corporate clients. MDL is a pharmaceutical driven by science that is committed to providing enhanced care and life expectancy.
Every MDL employee is accountable for being aware of and abiding by MDL's business conduct regulations. The company thinks that by collaborating to advance its business in accordance with these policies, MDL’s reputation will continue to grow.
ii) Anti-Counterfeiting:
Patients who use counterfeit medications run substantial, even fatal, health risks. The WHO states that contaminants, insufficient amounts of the active component, and poor quality make counterfeit medications inferior to real ones in terms of their effectiveness, safety, and quality. Additionally, fake medications might be created in hazardous manufacturing environments and move through unsecured supply networks. Government agencies in charge of ensuring the safety of consumers and the quality of products do not also inspect counterfeits.
The chance to meet the unmet medical needs of people worldwide who are suffering from life-threatening diseases motivates us at MDL. Because of the characteristics of MDL's products, ensuring the reliability and security of our medications is crucial. The Anti-Counterfeiting Team of MDL is made up of experts in trademark rights, law, security, supply chain, assurance, and packaging who work together to address the risk to patient safety posed by the piracy and misdirection of MDL products. The Anti-Counterfeiting Team at Maks Drug Limited employs techniques to identify, prevent, and report the sale of fake medications.
iii) Workforce Safety & Health:
For our partners and workers, we strive to foster a safe, healthy, and energizing work environment. Our code of ethics outlines our standards, and they are applicable everywhere. We keep an eye on safety and health goals that support our staff and keep MDL among the performance leaders in the industry. In the places where we operate, we are dedicated to maintaining or surpassing compliance with all legal and regulatory obligations. To build positive connections with regulators and make sure we give back to the communities where we operate, we work in a transparent and morally sound manner. Through the use of efficient management systems and a "Plan, Do, Check, Act" process, we manage safety, health, and environmental (SHE) risks, opportunities, and performance to assure continuous improvement.
iv) Quality Policy:
At MDL, we adhere to the belief that perfection is the result of each and every action that is taken within the company. Our group has implemented total quality management (TQM), a leadership discipline and philosophy that codifies deliberate and ongoing improvement. We also stress that all departments and employees must take part in the quality improvement and that the focus of changes should be on systems and procedures rather than the individual.
In order to support a culture of quality and give a systematic approach to performance improvement activities across all organizations in the group, our goal is to promote a safe environment for patients and staff. The goal of MDL is to advance high-quality, affordable services through the creation and application of policies. We guarantee that we will handle and utilize customer feedback information obtained from surveys and complaints for ongoing quality improvement.